Privacy notice
Who we are
Mizan is a property platform for Egypt. It is free for buyers; sellers and developers pay to reach buyers who have asked to be connected. We handle personal data under Egypt’s Personal Data Protection Law (Law No. 151 of 2020).
What we collect, and when
Nothing personal until you choose to send it. Searching, reading the market, browsing developer and area pages, and seeing which units fit you all work without a name or phone number. When you use “Get matched”, save a search, ask about a unit or book a tour, message us on WhatsApp, or fill in our form under a Facebook or Instagram ad (a lead form), we keep what you send: your name, your phone number or email, and what you are looking for (type, area, budget, timing). A WhatsApp message is kept as you wrote it.
Why we use it
To match you with units that fit, and to contact you about them, because you asked us to. We never sell your data. No seller or developer receives your details until you approve a specific one.
When a developer gets your details
Only when you say yes to that developer. Before anything is shared, Mizan sends you a private link that names the developer and the project. If you answer yes, we pass your name and the phone number or email you gave to that developer’s sales team, and we keep a record of your answer. If you answer no, or don’t answer, nothing is shared. If you later withdraw your consent, we ask that developer to stop contacting you.
If you enquired with a developer directly
Some developers use Mizan to organise the enquiries they receive through their own website or forms. If you enquired with a developer that way, Mizan handles your details on that developer’s behalf and for that developer only. They are not offered to any other developer, and they are not shown or counted on Mizan’s public pages.
How we know where you came from
When you arrive from an ad, a post or another website, your browser remembers the campaign tags on the link, the name of the referring website and, for ads, the ad platform’s click identifier. This is sent to us only together with an enquiry, so we can tell which channels bring buyers who find a match. We do not record your IP address or use tracking cookies for this.
Visitor statistics
We count page views with Vercel Web Analytics, which uses no cookies and stores no personal information.
Advertising measurement with Meta
If you reached us from a Facebook, Instagram or WhatsApp ad, we tell Meta that the ad led to an enquiry, and later whether it became a qualified match, using the click identifier Meta attached to that ad. For website enquiries this also includes your browser type and IP address, used at that moment and not stored by us. We may also send a one-way encrypted (hashed) copy of your phone number or email so Meta can match the ad to you; it cannot be turned back into your number or email. This helps us show our ads to people who are actually looking to buy. Enquiries that did not come from a Meta ad are never reported to Meta.
Who else processes your data
Our hosting and database providers (Vercel and Upstash), WhatsApp (Meta) when you message us or we reply, our booking calendar (Cal.com or Calendly, named on the booking page) when you pick a viewing time there, and our email provider when we write to you. They process data only to provide those services. Pages with a map load map tiles from OpenStreetMap and the map code from cdnjs (Cloudflare); like any website, those servers see your IP address when your browser requests them. No personal data of yours is sent to them.
How long we keep it
Only as long as it helps match you. Enquiries are kept in a rolling list of the most recent ones, and you can ask us to delete yours at any time. Separately, as Egypt’s data-protection law requires, we keep a record of each consent you gave (what you agreed to, when and where) and of any withdrawal, for three years from our last contact with you.
Your rights
You can ask to see the data we hold about you, correct it, delete it, or withdraw your consent, at any time and free of charge. Message us on WhatsApp at the number that contacted you, or reply to any email from Mizan, and we will act within 30 days. You can also withdraw your consent yourself on our withdrawal page (below): from then on Mizan won’t contact you about property unless you write to us again.